Terms & Conditions

Effective Date: 26 September 2025
Welcome to Nyken.shop. By using our website, you agree to the terms set out below. Please read them carefully.

1. About Us

Nyken.shop is a UK-based online store offering kitchen tools and dining essentials. Our range includes cutlery sets, wooden-handled utensils, stem glasses, bowls, and other high-quality kitchen products.

Our registered business address is in Preston, United Kingdom. We sell and deliver only within the UK.

2. Using Our Website

By accessing or purchasing from Nyken.shop, you confirm that:

  • You are at least 18 years old

  • You are legally able to enter into a contract

  • All information you provide is accurate and complete

You agree not to:

  • Break any laws or regulations

  • Misuse the website or disrupt its operation

  • Attempt to gain unauthorized access to any part of the website

  • Copy, reproduce, or misuse our content without permission

We reserve the right to suspend or block access to anyone who violates these terms.

3. Products & Availability

We strive to ensure all product details, descriptions, and prices are accurate. However, we may correct errors or update information at any time without notice.

All products are subject to availability. If an item is out of stock after you order, we’ll notify you and issue a full refund.

4. Pricing & Payment

  • All prices are in GBP (£) and include VAT

  • We accept secure payments through trusted third-party providers

  • We do not store any payment information

Prices may change at any time, but this will not affect orders already placed and confirmed.

5. Shipping & Delivery

  • Free shipping is available on all UK orders

  • Orders are processed within 1–2 business days

  • Delivery usually takes 4–5 business days after dispatch

  • Tracking details will be provided (if available) via email

We are not responsible for delays caused by courier issues, incorrect addresses, or events beyond our control (e.g., weather, strikes).

6. Returns & Refunds

You may request a return within 14 days of delivery if:

  • The item is unused and in original condition

  • It’s in original packaging

  • You have proof of purchase

Returns must be pre-approved. Contact us before sending anything back.

Non-returnable items include:

  • Used or damaged items (unless damaged in transit)

  • Items without packaging

  • Gift cards

  • Custom or personalised products

Refunds are issued within 7–10 business days of receiving and inspecting the item.
Exchanges are only available for defective or damaged items, reported within 7 days of delivery.

7. Order Cancellations

Orders may be cancelled within 12 hours of purchase. After this, we begin processing and cannot guarantee cancellation.

8. Intellectual Property

All website content — including text, images, product descriptions, logos, and designs — is the property of Nyken.shop and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

Nyken.shop is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

We make no guarantees that the site will be error-free or uninterrupted.

10. Privacy & Data Protection

We respect your privacy and handle all personal data in accordance with UK data protection laws.
Please see our separate Privacy Policy for full details.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England.

12. Changes to These Terms

We may update these Terms & Conditions at any time. By continuing to use the site, you agree to the latest version.

13. Contact Us

If you have questions about these terms, your order, or anything else, please get in touch:

📧 support@nyken.shop
📞 +44 7401 440331